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How mnlottery Handles Your Personal Information

Your account data belongs to you — we collect only what we need to verify your identity, process payments through PayPal, Venmo, and Play+, and keep your sessions secure across mobile and desktop.

Account data stays encryptedPayPal, Venmo, Play+ transaction privacyRight to access or delete your dataNo data sold to third partiesContact privacy team directly
mnlottery How mnlottery Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, Security and Retention

We keep your data only as long as necessary — active account records are held while your account is open, and for the period required by applicable state law after closure. Inactive accounts flagged for deletion go through a review step before any data is permanently removed, so nothing disappears without a logged decision. Our security stack uses encrypted connections for every session, including mobile wallet transactions through PayPal and Venmo, and Play+ card activity is tokenized so the raw card number is never stored on our servers.

Encrypted Sessions

Every login, deposit, and withdrawal runs over an encrypted connection. This applies whether you're on the mobile browser, the app, or a desktop session — no plain-text data in transit.

Cookie Controls

Session and preference cookies help the platform remember your settings on return visits. You control cookie behavior through your browser or device; our cookie banner lets you opt out of non-essential tracking.

Data Retention Policy

Active account data is held while your account is open. After closure, we retain only what state law requires, then delete or anonymize the rest according to a documented retention schedule.

Third-Party Limits

Payment processors like PayPal and Venmo receive only the data they need to authorize a transaction. We do not share your profile, betting history, or device data with those processors beyond what the transaction requires.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

Questions about your data don't need to wait. Our privacy support path is separate from general account help so your request goes straight to the right team. Whether you want to see what we hold, correct an error, or ask us to delete your account data, the channels below connect you without routing through general customer queues.

Privacy Email Send a written data request to our dedicated privacy address. Include your account email and the specific action you want — access, correction, or deletion — and we'll respond in writing.
Live Chat Open the chat icon from any page while logged in. Ask to be routed to the privacy team and an agent will either handle it directly or file a formal data request on your behalf.
Account Settings Some data changes — like updating your email or linked PayPal address — can be made directly inside your account settings without contacting support at all.

Common Questions About Your Privacy Rights

These are the questions we hear most from people reviewing their account data, updating payment details, or preparing to close an account. Each answer reflects how we actually handle the request — not a generic policy summary.

Yes. Submit a data access request through live chat or the privacy email channel. We'll compile your account records — registration data, transaction logs, session history — and send them in a readable format.

No. Your PayPal email or Venmo handle is shared only with those payment processors to complete a transaction. We do not pass that data to advertisers, data brokers, or unrelated third-party services.

Contact the privacy team via the live chat privacy route or the dedicated email address. After verifying your identity, we'll process the deletion and confirm in writing once complete, subject to any legal retention requirements.

After closure, we keep only the records that applicable state law requires us to retain — typically transaction logs for a defined period. Everything else is scheduled for deletion or anonymization per our retention policy.

Cookies remember your session preferences so the platform loads faster on return visits from your phone. You can manage or block non-essential cookies through your mobile browser settings without losing account access.

Some fields — like your linked PayPal address — can be updated directly in account settings. For identity fields such as your legal name or date of birth, contact live chat so we can verify the change before updating the record.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.